Privacy Policy

Privacy Policy

Last Updated: August 31, 2026

Cleanest Pressure Washing (“Cleanest Pressure Washing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.cleanestpressurewashing.com (the “Site”), contact us, request an estimate, schedule or receive services, communicate with us by phone, email, text message, or social media, or otherwise interact with our business (collectively, the “Services”).

Cleanest Pressure Washing provides residential and commercial pressure washing, soft washing, exterior cleaning, window cleaning, gutter cleaning, concrete cleaning and staining, and related services in Carrollton, Texas and the Dallas–Fort Worth area.

1. Who We Are

Business name: Cleanest Pressure Washing

Website: www.cleanestpressurewashing.com

Service area: Carrollton, Texas and surrounding Dallas–Fort Worth communities

Privacy contact: cleanestpressurewashing@gmail.com

Business mailing address: available upon request

Phone: (214) 636-8577

2. Information We Collect

We may collect personal information directly from you, automatically through the Site, from service-related interactions, and from third parties where permitted by law.

Information you provide directly

Depending on how you interact with us, we may collect:

• Name, business name, job title, property owner or manager information, and contact preferences
• Email address, telephone number, mobile telephone number, mailing address, service address, and billing address
• Details submitted through quote, contact, booking, estimate, consultation, job-request, or customer-service forms
• Information about your property, including property type, requested services, approximate square footage, exterior surfaces, access conditions, photos, videos, service concerns, and scheduling availability
• Communications with us by phone, voicemail, email, SMS/MMS, webchat, social media, or contact forms
• Estimate, proposal, service agreement, invoice, payment, refund, cancellation, and service-history information
• Reviews, testimonials, feedback, survey responses, and other content you voluntarily provide
• Any other information you choose to give us

Please do not submit sensitive information—such as Social Security numbers, financial-account login credentials, government identification numbers, medical information, or precise location data—through our contact forms unless we specifically request it and provide a secure method to do so.

Payment information

If you make a payment online or electronically, payment-card, bank-account, or other payment information may be collected and processed by a third-party payment processor. We do not intend to store full payment-card numbers, CVV codes, or bank-login credentials on our own systems unless expressly stated at the time of collection.

Automatically collected information

When you use the Site, we or our service providers may automatically collect:

• IP address
• Browser type, device type, operating system, and language settings
• Pages viewed, links clicked, referring and exit pages, approximate location inferred from IP address, and access dates and times
• Website interactions, such as form starts, form submissions, call-button clicks, request-estimate clicks, and pages visited
• Cookie identifiers, advertising identifiers, session identifiers, and similar online identifiers
• Diagnostic, security, and performance information

Information from third parties

We may receive information about you from:

• Lead-generation, scheduling, CRM, call-tracking, analytics, advertising, hosting, review, payment, and communications providers
• Social-media platforms if you interact with our pages or advertisements
• Referral partners, property managers, real-estate professionals, or other people who request services on your behalf
• Publicly available sources and business directories

3. How We Use Information

We may use personal information to:

• Respond to inquiries and provide estimates, consultations, service recommendations, and customer support
• Schedule, confirm, perform, manage, and follow up on requested services
• Communicate about appointments, access instructions, weather delays, invoices, payments, project status, satisfaction, and safety issues
• Create and manage customer records, estimates, proposals, service agreements, invoices, and payment records
• Improve the Site, our service offerings, customer experience, operational processes, marketing, and security
• Analyze Site use, advertising performance, calls, leads, and campaign effectiveness
• Send service-related messages, including booking confirmations, reminders, invoices, receipts, scheduling updates, and responses to your requests
• Send promotional emails or text messages where permitted by law and, when required, with your consent
• Display, measure, or improve advertising, including retargeting where enabled and legally permitted
• Prevent fraud, spam, abuse, security incidents, and unauthorized activity
• Comply with law, enforce our agreements, protect our rights and property, and resolve disputes
• Evaluate employment, contractor, vendor, or partnership inquiries if you submit them

We may aggregate or de-identify information so it no longer reasonably identifies you. We may use and disclose aggregated or de-identified information for lawful business purposes.

4. Cookies, Analytics, and Advertising

The Site may use cookies, pixels, tags, scripts, and similar technologies. These technologies help operate the Site, remember preferences, understand how visitors use the Site, measure advertisements, prevent fraud, and improve our marketing.

Depending on the technologies we use, cookies and similar tools may collect information such as device identifiers, IP address, browser information, pages viewed, referring website, time spent on pages, clicks, form interactions, and approximate location.

We may use third-party providers for services such as:

• Website hosting and security
• Analytics and reporting
• Search-engine and social-media advertising
• Call tracking and lead attribution
• Form processing, booking, CRM, email, and text messaging
• Customer reviews and reputation management
• Payment processing

You can usually control cookies through your browser settings. Blocking cookies may affect parts of the Site. If we deploy a cookie-consent tool, the choices available through that tool will also apply as described in the tool.

If we process personal information for cross-context behavioral advertising, targeted advertising, or other activities that give rise to opt-out rights under applicable privacy law, we will provide the legally required opt-out method, including a “Your Privacy Choices” link or equivalent mechanism where required.

5. How We Share Information

We do not sell personal information for money in the ordinary sense. We may disclose personal information to third parties as necessary for the purposes described in this Policy, including:

• Service providers that help us host the Site, operate forms, manage customer relationships, schedule services, process payments, send communications, provide analytics, deliver advertisements, manage calls, or provide IT and security support
• Contractors, employees, technicians, or subcontractors who need the information to provide requested services or support our operations
• Professional advisors, such as lawyers, accountants, insurers, and auditors
• Government agencies, law enforcement, courts, regulators, or other parties when we believe disclosure is required or appropriate by law or to protect rights, safety, property, or security
• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy
• Other parties at your direction or with your consent

Some advertising or analytics disclosures may be considered “sharing” for targeted advertising or a “sale” under certain privacy laws, even when no money changes hands. If applicable law gives you the right to opt out, we will honor eligible requests through the methods described below.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

6. Email, Calls, and Text Messages

If you provide your telephone number, you may receive calls or messages from us related to your inquiry, estimate, appointment, service, payment, or account. We may use phone calls, voicemail, email, SMS, or MMS to communicate with you.

Marketing text messages are sent only in accordance with applicable law. Where required, we will obtain the necessary consent before sending autodialed or automated promotional text messages. Consent to receive marketing text messages is not a condition of purchasing our services.

Message frequency varies. Message and data rates may apply. You can opt out of marketing text messages by replying STOP to a message. For help, reply HELP or contact us using the information above. Carriers are not liable for delayed or undelivered messages.

You may opt out of promotional emails by using the unsubscribe link in the email or contacting us. We will continue to send non-promotional communications that are necessary to provide requested services, process transactions, manage your account, respond to you, or comply with legal obligations. Commercial email messages should provide clear opt-out functionality and required sender information.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide and administer requested services
• Maintain business, tax, accounting, warranty, insurance, and legal records
• Resolve disputes and enforce agreements
• Meet legal, regulatory, fraud-prevention, and security obligations
• Support legitimate business operations

Retention periods vary depending on the type of information, the purpose for which it was collected, our legal obligations, and whether we need it for ongoing customer-service or dispute-resolution purposes.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission, storage system, or security measure is completely secure. You provide information at your own risk to the extent permitted by law.

9. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccuracies in your personal information
• Delete personal information, subject to lawful exceptions
• Obtain a portable copy of certain personal information
• Opt out of targeted advertising, the sale of personal data, or certain profiling activities where applicable
• Withdraw consent where our processing is based on consent
• Appeal a decision we make regarding your privacy request

Texas law, when applicable to a business, requires a clear privacy notice describing information categories, processing purposes, third-party disclosures, request methods, and appeal procedures; it also requires clear notice and opt-out options for businesses that sell personal data or use it for targeted advertising.

To submit a privacy request, email cleanestpressurewashing@gmail.com with the subject line “Privacy Request,” or call (214) 636-8577. Please include:

• Your full name
• The email address and/or phone number used when contacting us
• Your state of residence
• The type of request you are making
• Enough information for us to verify your identity and locate relevant records

We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising applicable privacy rights.

If we deny a request, you may appeal by replying to our decision email or sending an email to cleanestpressurewashing@gmail.com with the subject line “Privacy Appeal.” Please explain why you believe our decision should be reconsidered. We will respond to the appeal within the period required by applicable law.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), if and to the extent the law applies to us.

In the preceding 12 months, we may have collected the following categories of personal information:

Category	Examples	Business purpose
Identifiers	Name, email, phone number, IP address	Estimates, scheduling, customer service, security, marketing
Customer records	Service address, billing information, property details	Quoting, performing services, invoicing, account administration
Internet activity	Pages viewed, clicks, browser/device information	Site operation, analytics, advertising measurement
Commercial information	Requested services, estimates, invoices, payment status	Service delivery, customer support, business operations
Approximate geolocation	General location inferred from IP or service address	Service-area evaluation, scheduling, analytics
Audio/visual information	Call recordings where disclosed, photos you submit, project photos where authorized	Customer service, quality assurance, documentation, marketing with permission

We may disclose these categories to service providers, contractors, professional advisors, government authorities where required, and parties involved in a business transaction, as described in this Policy.

We do not knowingly sell or share personal information of consumers under age 16. We do not use or disclose sensitive personal information for purposes that require a right to limit under the CCPA/CPRA.

California residents may submit access, correction, deletion, and opt-out requests using the contact methods listed in Section 9. If we engage in activities that constitute “selling” or “sharing” personal information under California law, we will provide an accessible “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” link and honor applicable opt-out preference signals where legally required.

11. Children’s Privacy

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us promptly so we can investigate and take appropriate action.

If we knowingly collect personal information from children under 13 in a manner covered by the Children’s Online Privacy Protection Act (“COPPA”), we will provide required notices and obtain verifiable parental consent before collection, use, or disclosure unless an exception applies. COPPA requires child-directed online services to provide a clear privacy policy and, generally, verifiable parental consent before collecting personal information from children.

12. Third-Party Links

The Site may link to third-party websites, social-media services, review platforms, maps, payment pages, or other resources. We do not control those third parties and are not responsible for their privacy practices. Review their privacy policies before providing information to them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last Updated” date. If changes are material, we may provide additional notice when legally required.

14. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Cleanest Pressure Washing
Email: cleanestpressurewashing@gmail.com
Phone: (214) 636-8577
Mail: available upon request

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